SWOP blog
Shirking from home...
There was air traffic chaos last August Bank Holiday Monday when flights ground to a halt in and out of the UK because of an IT systems failure.
It took an on-call senior engineer took more than 90 minutes to reach the office after he was unable to fix the issue at home.
The boss of the UK's air traffic services provider has defended engineers who work from home, in evidence presented to MPs about major flight disruption last summer.
The CEO of Nats, formerly National Air Traffic Services, Martin Rolfe, insisted the ability to problem solve remotely when called upon was "a bonus".
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